Common Questions

What is the average turn around time (TAT)? 

For ready to ship (RTS) items, our turn around time is typically 1-3 business days! 

For tees, personalized blankets, etc. please allow 1-2 weeks for us to print them!


We strive to get your products to you as quickly as possible. Our current TAT (turn around time) is up to 4 weeks, but typically sooner. Most of our items, especially clothing are made by order so I do not begin crafting them until your order is placed. 

I received the wrong goods, what do I do?

Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.

Can I get a return or refund on custom/personalized orders?

No. Custom orders are non-refundable. Due to the personalized nature of some of our items, they are not available for return/refund or exchange since they cannot be re-sold. If you received a personalized tee that is incorrect, our printers will reprint and send you a proper replacement. 

Things to remember:

• Colors vary from screen to screen. Image colors may vary from real life colors. We do our best to keep image colors as consistent as possible. 

• Print scale may vary on mock-up images 

I placed an order and now the item is on sale. Can you price adjust? 

Unfortunately no. When you place an order you are buying that item knowing it could go on sale in the future. We do not accommodate price adjustments. Please refer to our Pricing/Sale Terms + Conditions page for further questions. 

Phone support is available Monday-Friday from 8am-5pm CST
Call or text us at: (620) 644-8229
For email support, please email